I told her my sorry tale of thinning hair (it’s part of its natural cycle apparently – phew!) and grown-out layers and she gave me her expert opinion, based on my face shape (oblong!) and hair type (thick individual strands, but not many of them, it seems). I was treated to a divine hair wash (with Kerastase products) and massage and a professional cut. The results: a super shiny, thick new ‘do that’s restored my locks tot heir former glory and my faith in hairdressers. Charles Worthington, 7 Percy Street W1T 1DH. To book an appointment call 0207 631 1370